In your job, you are in a
position to provide excellent service to customers on a daily basis and the
question you need to ask yourself is: do I provide the kind of service I expect
to get as a customer?
Customers come to you for a
service every day and most of the time instead of giving them the best service
you can, you simply see them as time wasters, and scroungers who are not worthy
of your time. In order to punish them for wasting your time, you give them the
worst possible customer service without having to compromise yourself. When you
go out as a customer to purchase something or seek a service from a company
over the phone, you are the first to complain about receiving a bad customer
service.
You have to remember that bread cast upon
water will always come back to you. If you spend your time offering mediocre
services to your customers, do not be surprised to get the same kind of service
as a customer wherever you go. You cannot expect to receive excellent customer
service if you can’t give it to your customers.
If you want to receive something, give it first and it will be giving
back to you. You cannot ask your employer to pay you before you work can you?
You have to do the job to be rewarded for your effort and performance.
It doesn’t matter what you
believe because, your customers deserve the best customer service you can
provide. They might not be what you expect them to be but, don’t give them any
less because the quality of the service they receive from you will determine
what you will receive in the future. If
you want the best customer service, learn to give the best customer service
whenever possible and you will rarely have to complain about bad service from
others. Learn to serve others to the best of your abilities and you will be richly
rewarded with excellent service from people you come into contact with as
customer.
CHRISTIAN
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